Pallet Rack Solutions
Pallet rack are the most popular, functional racking in the industry. As the best solution for warehouse systems with palletized products, they store a wide variety of goods.
Frequently Asked Questions
1. Are you a distributor or manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
2. What makes your products different from others?
We have more than 40 mechanical, electrical, and software engineers focusing on product innovation and R&D. We cooperate with well-known research institutes to enhance technical strength. We have developed our own WMS and WCS systems and hold more than 60 national patents.
3. How is your customer service and response time?
We promise to reply with a price quote within 24 hours. For normal orders, we guarantee production within 20-30 days as a factory, ensuring delivery times according to the formal contract.
4. What installation and debugging services do you provide?
We have installation teams with rich overseas experience. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can install using our own teams or appoint engineers to guide the operation. We have completed many projects in Southeast Asia, America, and Europe.
5. What is the Minimum Order Quantity (MOQ)?
Normally, the MOQ is one 20ft container, but larger quantities come with better pricing.
6. What are the accepted payment methods?
We accept payment via T/T (Telegraphic Transfer) or LC (Letter of Credit).
Ebil Metal
