Frequently Asked Questions
Are you a distributor or manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
What makes you different from others?
1) We have more than 40 mechanical, electrical, and software engineers. We always attach great importance to product innovation and R&D. We maintain our own R&D team and cooperate with domestic well-known research institutes to enhance technical strength. We hold over 60 national patents and have independently developed WMS and WCS systems.
2) Excellent Service: We promise to reply with a quotation within 24 hours.
3) Quick manufacturing time: For standard orders, we ensure production within 20-30 days according to the contract terms.
What installation and debugging services do you provide?
We have dedicated installation teams with rich overseas experience. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can install them with our own teams or appoint engineers to guide your operation. We have successfully completed projects in Southeast Asia, America, and Europe.
What is the minimum order quantity (MOQ) we can order?
Normally, the MOQ is one 20ft container, but larger quantities come with competitive pricing.
What are the accepted payment methods?
We accept T/T or L/C payment terms.
Can the size and color of the racking system be customized?
Yes, all sizing and colors can be fully customized to meet your specific warehouse layout requirements, load-bearing needs, and cargo specifications.
Ebil Metal
