Pallet Rack
Pallet racks are the most popular, functional racking in the industry. As the best solution for warehouse systems with palletized products, they store a wide variety of goods.
Q
Are you a distributor or a manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS, which enjoy an excellent reputation among our customers. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
Q
What are your technical and R&D capabilities?
We have more than 40 mechanical, electrical, and software engineers. We prioritize innovation and R&D, working with our internal team and cooperating with well-known research institutes to enhance our technical capabilities. We hold over 60 national patents and have independently developed WMS and WCS systems.
Q
How responsive is your customer service?
We provide outstanding service and quick, hassle-free quotes. We commit to responding with a price quote within 24 hours, and often within the hour.
Q
What is your typical manufacturing lead time?
For normal orders, we guarantee production within 20 to 30 days. As a direct manufacturer, we ensure delivery times in strict accordance with formal contracts.
Q
Do you provide installation and debugging services?
Yes, we have installation teams with extensive overseas experience. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can install them using our teams or appoint engineers to guide the operation. We have successfully completed projects in Southeast Asia, America, and Europe.
Q
What is the MOQ and accepted payment terms?
Normally, the minimum order quantity (MOQ) is one 20ft container. However, larger order volumes qualify for more favorable pricing. We accept payment via T/T or L/C.
Ebil Metal
