Pallet Rack
Pallet rack are the most popular, functional racking in the industry. As the best solution for warehouse systems with palletized products, they store a wide variety of goods.
Frequently Asked Questions
Q
Are you a distributor or manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS systems. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
Q
What advantages make your storage systems stand out?
Our products stand out due to three key factors:
1) Technological Strength: With over 40 mechanical, electrical, and software engineers, we focus heavily on R&D, collaborating with renowned institutes and holding over 60 national patents including independent WMS/WCS systems.
2) Excellent Customer Service: We provide quick and hassle-free quotes within 24 hours.
3) Efficient Manufacturing: Standard orders are manufactured and dispatched within 20 to 30 days.
Q
What installation and debugging services do you provide?
We have experienced installation teams for overseas projects. For radio shuttle systems, we send engineers to the customer's site for debugging and training. For racking systems, we can perform the installation with our own teams or assign engineers to guide your team on-site.
Q
What is the Minimum Order Quantity (MOQ)?
Normally, the minimum order quantity is one 20ft container. However, larger volume orders qualify for volume discounts.
Q
What payment terms do you support?
We support secure payment options, primarily T/T (Telegraphic Transfer) and L/C (Letter of Credit).
Ebil Metal
