We are a professional storage rack manufacturer. Our factory has introduced international advanced automatic production equipment and possesses professional production capacity and technical personnel to tailor solutions to your specific needs.
Frequently Asked Questions
1. Are you a distributor or manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, Multi shuttle systems, Radio shuttle racking, and ASRS with a high reputation globally. Our annual production capacity is 100,000 tons of rack components.
2. What makes your products different from others?
We have over 40 mechanical, electrical, and software engineers. We prioritize innovation and R&D, cooperating with well-known research institutes. We hold over 60 national patents and independently developed WMS and WCS systems. Additionally, we provide rapid 24-hour quotes and scientific production scheduling for fast delivery.
3. What kind of installation and debugging services do you provide?
We have installation teams with rich overseas experience. For automated systems like radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can use our own teams or appoint engineers to guide your operation. We have completed projects in Southeast Asia, America, and Europe.
4. What is the Minimum Order Quantity (MOQ)?
Normally, the MOQ is one 20ft container. However, larger quantities are eligible for better pricing.
5. What are the accepted payment methods?
We primarily accept T/T (Telegraphic Transfer) or LC (Letter of Credit).
6. How long is the manufacturing lead time?
For normal orders, we promise production within 20-30 days. As a direct manufacturer, we ensure delivery times as per the formal contract.
Ebil Metal
