Pallet racks are the most popular, functional racking in the industry. As the best solution for warehouse systems with palletized products, they store a wide variety of goods efficiently and safely.
Frequently Asked Questions
1. Are you a distributor or a manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
2. What sets your company apart from other competitors?
We have over 40 mechanical, electrical, and software engineers focusing on product innovation and R&D. We cooperate with domestic well-known research institutes and hold more than 60 national patents, including our independently developed WMS and WCS systems.
3. What is your typical manufacturing lead time?
For normal orders, we promise a production time of within 20-30 days. As a direct manufacturer, we ensure delivery times according to the formal contract.
4. Do you offer installation and debugging services?
Yes, we have installation teams with extensive overseas experience. For radio shuttle cars, we send engineers for on-site debugging and training. For racking systems, we can provide full installation or appoint engineers to guide the operation.
5. What is the Minimum Order Quantity (MOQ) and payment terms?
The standard MOQ is typically one 20ft container, though larger quantities benefit from better pricing. We accept payment via T/T or L/C.
6. How quickly do you respond to inquiries?
We provide a quick, no-hassle quote service. We promise to reply with pricing information within 24 hours, and often even within the hour during business operations.
Ebil Metal
