We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS systems, which hold a highly respected reputation among our customers. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
Q2: What makes your technical and R&D capabilities stand out?
We have more than 40 mechanical, electrical, and software engineers. We always attach great importance to product innovation and R&D. We maintain our own research and development team and cooperate with domestic well-known research institutes to continuously enhance our technical strength. We have developed WMS and WCS systems independently, securing more than 60 national patents.
Q3: What can we expect from your service and responsiveness?
We provide excellent service with quick, hassle-free quotes. We promise to reply with a price within 24 hours — sometimes even within the hour. If you need professional advice, we are ready to answer your questions immediately.
Q4: What is your manufacturing and delivery timeline?
For normal orders, we promise a manufacturing turnaround of 20-30 days. As a manufacturer, we guarantee reliable delivery schedules according to the terms of the formal contract.
Q5: What installation and debugging services do you provide?
We have highly experienced installation teams ready for overseas deployment. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can execute installation with our own teams or appoint engineers to guide your operation. We have successfully completed projects in Southeast Asia, America, and Europe.
Q6: What is the MOQ and what payment terms do you support?
Normally, the minimum order quantity (MOQ) is one 20ft container, though larger quantities qualify for optimized pricing. Payments are accepted via T/T or L/C.
Ebil Metal
