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1. Are you a distributor or manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS, maintaining a high reputation globally. Our annual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars.
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2. What makes your technical capabilities unique?
We employ more than 40 mechanical, electrical, and software engineers. We prioritize innovation and R&D, collaborating with domestic research institutes to enhance technical strength. We have developed independent WMS and WCS systems and hold more than 60 national patents.
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3. What is your service and manufacturing lead time?
We provide quotes within 24 hours. For normal orders, manufacturing is promised within 20-30 days. As a direct factory, we ensure delivery times strictly according to the formal contract.
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4. Do you provide installation and debugging services?
Yes, we have installation teams with extensive overseas experience. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can provide full installation or appoint engineers to guide the operation. We have completed projects across Southeast Asia, America, and Europe.
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5. What is the Minimum Order Quantity (MOQ)?
Normally, the MOQ is one 20ft container, though larger quantities are eligible for better pricing.
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6. What are the accepted payment methods?
We accept payments via T/T (Telegraphic Transfer) or LC (Letter of Credit).
Ebil Metal
