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Professional and leading manufacturer for nearly 20 years, specializing in high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS solutions.
🚀 Frequently Asked Questions
1. Are you a distributor or manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We produce and export high-quality pallet racking, Multi-shuttle systems, Radio shuttle racking, and ASRS. Our annual production capacity reaches 100,000 tons of rack components and 1,000 shuttle units.
2. What makes your products and services unique?
We employ over 40 mechanical, electrical, and software engineers focusing on innovation. Our technical strength includes independent R&D of WMS and WCS systems and over 60 national patents. We guarantee rapid responses to inquiries within 24 hours.
3. What is the typical manufacturing lead time?
For normal orders, we promise a production time of within 20-30 days. As a manufacturer, we ensure strictly controlled delivery times according to the formal contract.
4. Do you provide installation and debugging services?
Yes, we have installation teams with extensive overseas experience. We send engineers to sites for radio shuttle car debugging and training. For racking systems, we can perform the installation or appoint engineers to guide your local team.
5. What is the Minimum Order Quantity (MOQ)?
The standard MOQ is typically one 20ft container, though larger quantities benefit from improved pricing.
6. What are the accepted payment terms?
We accept payments via T/T (Telegraphic Transfer) or LC (Letter of Credit).
Ebil Metal
