Are you a distributor or a manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We specialize in producing and exporting high-quality pallet racking, Multi-shuttle systems, Radio shuttle racking, and ASRS. Our annual production capacity reaches 100,000 tons of rack components and 1,000 units of shuttle cars.
What makes your company different from other suppliers?
We employ over 40 mechanical, electrical, and software engineers and hold more than 60 national patents. We place high importance on R&D, collaborating with well-known research institutes and developing our own independent WMS and WCS systems.
What kind of customer service do you provide?
We offer a quick, no-hassle quoting service and promise to reply with pricing within 24 hours. Our export office is available to provide immediate professional advice to answer your questions.
What is your standard manufacturing lead time?
For normal orders, we guarantee production within 20-30 days. As a direct manufacturer, we ensure delivery times according to the formal contract.
Do you offer installation and debugging services?
Yes, we have installation teams with extensive overseas experience. For radio shuttle cars, we send engineers to the site for debugging and training. For racking systems, we can provide our own installation teams or appoint engineers to guide the process. We have completed projects across Southeast Asia, America, and Europe.
What are the MOQ and payment terms?
The typical Minimum Order Quantity (MOQ) is one 20ft container, though larger quantities qualify for better pricing. We accept payments via T/T or L/C.
Ebil Metal
