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Professional Manufacturer: Leading industrial racking and shuttle system provider for nearly 20 years.
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R&D Excellence: Over 40 mechanical, electrical, and software engineers with 60+ national patents.
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Global Service: Comprehensive installation teams with rich experience across Southeast Asia, America, and Europe.
Frequently Asked Questions
1. Are you a distributor or a manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS, maintaining a high reputation globally. Our annual production capacity reaches 100,000 tons of rack components and 1,000 shuttle units.
2. What makes your products and services different?
We emphasize innovation with a team of over 40 mechanical, electrical, and software engineers. We hold over 60 national patents and have independently developed our own WMS and WCS systems. Additionally, we guarantee quick quotes within 24 hours and provide expert technical advice.
3. What is your typical manufacturing lead time?
For normal orders, we promise a production time of 20-30 days. As a direct manufacturer, we ensure delivery times strictly according to the formal contract.
4. Do you provide installation and debugging services?
Yes, we have installation teams with extensive overseas experience. For radio shuttle cars, we send engineers to the site for debugging and staff training. For racking systems, we can provide full installation or appoint engineers to guide your local team.
5. What is the Minimum Order Quantity (MOQ)?
Normally, the MOQ is one 20ft container. However, larger quantities are eligible for more competitive pricing.
6. What payment methods do you accept?
We primarily accept T/T (Telegraphic Transfer) or LC (Letter of Credit) for our transactions.
Ebil Metal
